What is your policy on fraud?

Answers to frequently asked questions.

What is your policy on fraud?

At sextoydelivery.com are committed to the prevention and prosecution of online credit card fraud. Some of our prevention measures may include:

Reporting all fraudulent and charge back purchases to the appropriate authorities.
Contacting law enforcement officials in your state.
Issuing a summons through our attorney to your ISP. We've done it numerous times and have never been turned down.
Cardholder address and telephone number verification.
IP number tracking and verification.
Telephone contact with the cardholder.
Verification of a valid, commercial e-mail address.
Examination of all orders for fraud indicators.
Other unpublished actions as deemed necessary.
Contacting the FBI credit card Fraud department.

If you make a charge, receive the product and then refuse payment or enact a charge-back, we will pursue you. We regret that, in some cases, these measures may result in inconvenience to legitimate customers.

In the rare event that a fraudulent order passes our screening process, we will report the fraud to the appropriate legal authorities and provide those authorities with the necessary information to complete an arrest and effective prosecution. We will report the fraud to your Internet Service Provider for action under their Acceptable Use Policies. We will also initiate civil action against you.

If you're thinking of placing a fraudulent credit card order, this is not a good place to do it. We take fraud very seriously, and will prosecute to the full extent of the law.